❓ FAQ

Answers for operators

The questions operators ask us most — about aggregation, the API, pricing, licensing and getting live. Can’t find yours? Ask our team.

Aggregation & content

What is a casino game aggregator?

A casino game aggregator is a single technical layer that connects your casino to many game studios at once. Instead of integrating each studio directly, you integrate IOP Global once and reach the entire combined catalogue - games, wallet and reporting - through one API.

How many studios and games do you offer?

150+ studios and 14,000+ games across slots, live casino, crash and instant games, table games and sportsbook - all through a single connection, with new studios added over time at no extra integration cost.

Do I still contract with each game studio?

No. Access is delivered through the IOP Global aggregation, so there is no separate commercial agreement or technical build with each studio. Games, bonuses and reporting all flow through one API.

What game types can I offer?

Slots, live casino, crash and instant games, table and RNG games, and sportsbook - the same wallet contract and launch call serve every vertical, so the integration never changes.

API & integration

How does the casino API work?

You call one endpoint to launch a game; we call your wallet endpoints - getBalance, processGameResult and rollback - to settle each round in real time. It is a REST API, and only the game ID prefix changes between a slot, a live table or a crash game.

How long does integration take?

Most operators launch a first live game in under an hour of engineering against the sandbox, and complete full onboarding in about two weeks. Standard setups go live in under 14 days.

How does the seamless wallet work?

You keep the player balance on your side. During play the API calls your wallet in real time; amounts are integer currency units and every round is idempotent, so balances stay exact and reconciliation is clean.

Do you provide a sandbox?

Yes. Your engineers get API credentials and a full sandbox to test game launch, wallet callbacks and reporting before going live.

Can I keep my own platform and wallet?

Yes. The API is built so you own the player wallet as the source of truth. Take just the games layer, or run the full stack - both models are supported.

Pricing & commercials

How much does it cost?

There are three layers: the platform/API fee (a one-time setup plus a percentage of GGR), game-provider content fees (typically 10-15% of GGR, paid to the studios), and third-party payment-processing fees. Final terms are confirmed on application.

Are there per-title or per-studio fees?

No. There is no per-title cost and no charge to add new studios later - you integrate once and the catalogue grows underneath you.

What third-party costs should I budget for?

Game-provider content fees (typically 10-15% of GGR) and payment-processing (PSP) fees. These are billed on GGR by the providers and processors, not IOP margin - we keep them transparent so you can model the real total.

Promotions & reporting

Can I run promotions across all providers?

Yes. Tournaments, network prize drops and free rounds run across your whole lobby from a single control point rather than being siloed inside each provider's tools.

What reporting do I get?

Consolidated GGR, per-provider performance and player activity in one normalised, real-time feed, with scheduled exports and a reporting API to pipe data into your own systems.

Licensing, markets & compliance

Do I need a gaming license?

It depends on the model. Under a fully-managed setup you can operate within IOP's licensing framework; if you want your own structure, you need your own license and we can help you obtain one.

Which markets do you serve?

Europe, LatAm, Asia and crypto-first markets, with local payment methods and localisation handled through the same integration. Content is supplied certified for the markets it serves.

Is the content certified and secure?

Yes. Games are supplied certified for the markets they serve, and the platform includes encrypted transport, IP allowlisting, role-based admin and infrastructure-level DDoS protection as standard.

Can you support crypto casinos?

Yes. The same one-integration model works for crypto-first operators, supporting provably-fair content and crypto wallet flows alongside fiat.

Can the operator control RTP or game outcomes?

Slot RTPs are set and certified by the game providers. Where a studio exposes RTP variants they can be requested and enabled, but outcomes are provably fair and cannot be manipulated.

Getting started & support

How do I get started?

Tell us what you're building via the contact form. We reply within one business day, walk you through the platform on a discovery call, and get your engineers sandbox access.

What support do you provide?

Ongoing technical support and account management, plus optional managed services. Every operator gets a point of contact for integration and go-live.

Still have a question?

Tell us what you’re building and we’ll answer it directly — and get you a demo.

Ask our team